Flight number
A flight number is requested when needed for transfer scenarios connected with an airport.
RIVA HELP CENTER
Find answers about your journey here.
Review the essential information about booking, payment, special requests and what to know before your transfer.
01 — BOOKING
Prepare your booking
Share the correct transfer details for a one-way or return journey.
- 01Pickup and destination
- 02Date and time
- 03Passenger count and passenger details
- 04Child and infant information
- 05Special notes
- 06Suitable vehicle selection or transfer request
- 07Group journey information
How is the price shown?
For eligible routes with an approved fixed price, the price may be shown during the booking process. Valid requests without a fixed price may be sent to the operations team for price confirmation.
02 — PAYMENT
Payment information
The method and timing for paying the transfer fee are clearly defined.
Online payment is not accepted. The total transfer fee is paid in euros, in cash, directly to the driver after the transfer is completed.
- Currency
- EUR
- Method
- Cash
- Timing
- After the transfer is completed
- Recipient
- The driver performing the transfer
03 — CHANGES & CANCELLATION
Share your request early
Contact the company if your booking details need to change or you wish to request a cancellation.
Share a booking change or cancellation request with Antalya Riva Transfer as early as possible.
The request is assessed according to the existing booking and operational conditions.04 — SPECIAL REQUESTS
Mention your needs during planning
You can share additional needs and journey notes during booking or by contacting the company.
- 01Child seat request
- 02Additional stop
- 03Group journey
- 04Accessible transfer request
- 05Meet or name-sign request
- 06Special occasion or organisation
- 07Other journey notes
All special requests are subject to planning and availability; no specific equipment or service is guaranteed.
05 — CONTACT
Contact us
You can share information about your booking or transfer request by phone, email or WhatsApp.
Antalya Riva TransferTAKEAWAY TRAVEL AGENCYLicensed travel agency · TÜRSAB 16177
06 — FREQUENTLY ASKED QUESTIONS
Essential transfer answers
Find the information most often needed before booking.
01How do I pay the transfer fee?+
The total transfer fee is paid in euros, in cash, to the driver performing the transfer after the transfer is completed.
02Do I need to pay online?+
No. Online payment is not accepted. Payment is made directly to the driver in EUR cash after the transfer is completed.
03When is a flight number required?+
A flight number is requested when needed for transfer scenarios connected with an airport.
04Can I create a return booking?+
Yes. You can choose a one-way or return journey during booking and provide the relevant dates and times.
05Can I request a child seat?+
You can note the request during booking. Child seat requests are subject to planning and availability.
06Can I request a transfer for a large group?+
Yes. You can submit a group transfer request. A suitable vehicle and plan are determined after the passenger details are assessed.
07What happens if no price appears during booking?+
A valid transfer request without an approved fixed price can still be submitted. The request is received and followed up by the operations team for price confirmation.
08How can I share a special transfer request?+
Add it to your booking notes or contact the company by phone, email or WhatsApp. Availability is assessed during planning.
PRIVACY & DATA PROTECTION
Legal information
Review the available information about how personal data is handled.
YOUR NEXT STEP
Plan Your Transfer
Share your journey details to begin booking, or contact us on WhatsApp with your question.