Privacy Notice on the Processing of Personal Data

Data Controller and Contact

The verified public business identity that can be shown for the data controller in this notice is Antalya Riva Transfer / TAKEAWAY TRAVEL AGENCY, TÜRSAB Certificate No. 16177. This does not claim that TAKEAWAY TRAVEL AGENCY is the complete legal trade name.

The central contact details below may be used for general questions about personal-data processing.

Service brand

Antalya Riva Transfer

Verified travel-agency identity

TAKEAWAY TRAVEL AGENCY

TÜRSAB Certificate No.

16177

Address

Çalkaya Mah. Serik Cad. Mir Plaza Blok No: 218 İç Kapı No: 34, Aksu / Antalya, Türkiye

Personal Data That May Be Processed

Depending on the request, the reservation journey may process the following categories:

Special requests or accessibility needs supplied voluntarily for transfer planning may be processed only as necessary to assess and arrange the service. Please do not provide diagnoses or medical documents. If a note contains special-category personal data, the applicable processing condition and additional safeguards must be assessed separately.

The current website does not take online payment and does not request card numbers, CVV codes or bank-account details. The fee is paid in cash in euros directly to the driver after the transfer is completed.

• Identity and passenger details: each passenger’s first and last name and adult, child or infant classification.
• Contact details: the lead passenger’s telephone number, telephone country, email address and whether that telephone is used for WhatsApp.
• Journey details: pickup and destination, date and time, one-way or round-trip choice and, where applicable, return date and time.
• Transfer details: non-airport pickup/destination place name and full address, relevant flight numbers and an optional name for the meeting sign.
• Service choices: selected vehicle or group-transfer request and child/infant seat requests and quantities.
• Optional special note voluntarily supplied to assess and plan the transfer.

Purposes of Processing

Personal data may be processed to create and assess a transfer request or reservation; plan the journey and route; assess a suitable vehicle or group-transfer option; communicate with the customer; coordinate relevant flight and meeting details; assess seat and other special requests; provide operational notifications; and manage reservation records.

Collection Methods

Information may be obtained electronically or verbally through the website reservation form and protected reservation-session records, and through customer communications by telephone, email or WhatsApp. Required fields vary according to the reservation scenario.

Legal Bases

Data necessary to establish, assess and perform a reservation and transfer may be processed under Article 5/2(c) of the KVKK, where processing is directly related to establishing or performing a contract.

Where applicable, statutory records and duties may rely on Articles 5/2(a) and 5/2(ç); records necessary to establish, exercise or protect a right on Article 5/2(e); and service security and operational continuity on Article 5/2(f), provided fundamental rights and freedoms are not harmed. Each activity is assessed in its own context; blanket explicit consent is not claimed for all processing.

Transfers of Personal Data

Data may be shared with authorised operations personnel and the assigned driver only as necessary to plan and perform the transfer. The driver receives only the passenger, contact, route, flight and service-request details needed for that journey.

If technical services are used, data may be shared, only as necessary, with categories of suppliers providing hosting/infrastructure or email services. Final production providers and data locations have not been selected, so this notice does not claim that data is or is not transferred abroad. Any such transfer must be assessed separately under the applicable KVKK requirements.

Retention and Disposal

Personal data is retained only for the period required by the relevant purpose and applicable legal obligations. When those grounds end, applicable deletion, destruction or anonymisation processes are used. A request may not always result in automatic or immediate deletion; the requirement to retain data is assessed in light of the request and applicable law.

Data Security

Risk-appropriate technical and organisational measures—such as server-side validation, protected reservation sessions, authorisation and access restrictions, and secure application and data-management practices—are used to help protect personal data against unlawful access, use or disclosure. No digital system can be guaranteed absolutely secure.

Rights of the Data Subject

Under Article 11 of the KVKK, you may apply to the data controller to:

• Learn whether your personal data is processed and request information if it is.
• Learn the purpose of processing and whether the data is used in accordance with that purpose.
• Know the third parties to whom personal data is transferred in Türkiye or abroad.
• Request correction of incomplete or inaccurate personal data.
• Request deletion or destruction where the statutory conditions are met.
• Request notification of correction, deletion or destruction to third-party recipients.
• Object to a result against you arising from analysis exclusively by automated systems.
• Claim compensation if you suffer damage due to unlawful processing.

Application and Contact

General questions about this notice and processing may be sent using the email or telephone below. Formal requests under Article 11 must be directed to the data controller in accordance with the identity-verification and application procedures required by applicable law.

Listing the email address below does not mean that an ordinary email satisfies the formal requirements in every case. You may contact us first to confirm an appropriate formal method.

Updates to This Notice

This notice may be updated when service processes, technical infrastructure or legal requirements change. The current version is published on this page.